Privacy Policy
Welcome to Your Junk My Problem. We respect your privacy and are committed to protecting the personal information you share with us when requesting our junk removal services.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or book a service with us.
1. Information We Collect
When you use our website or request a pickup, we may collect:
- Contact Details: Name, phone number, email address
- Service Information: Pickup address, type of junk, photos (if provided)
- Technical Data: IP address, browser type, and site usage behavior
2. How We Use Your Information
- Schedule and manage junk removal services
- Provide price estimates and confirmations
- Contact you بشأن bookings, updates, or support
- Improve our website performance and user experience
- Send occasional offers or promotions (you can opt out anytime)
3. How We Share Your Information
We do not sell your personal data. However, we may share your information with:
- Our team or trusted workers to complete your pickup
- Service partners (if required for large or special jobs)
- Legal authorities if required by law
4. Cookies & Tracking
We may use cookies to understand how visitors use our website and to improve your browsing experience. You can disable cookies anytime in your browser settings.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or loss. However, no online system is 100% secure.
6. Your Rights
- Request access to the data we hold about you
- Ask us to update or delete your information
- Opt out of marketing messages at any time
7. Third-Party Tools
We may use tools like analytics or contact forms that collect limited data to help us improve our services. These tools follow their own privacy policies.
8. Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, feel free to contact us:
📧 Email: [Your Email Here]
📞 Phone: (513) 866-7518
Your Junk, Our Problem — handled responsibly.